As soon as you notice any discrepancies in your electricity bill, without delay, lodge a complaint to your electricity supply company for unusually high electricity bill.
No-one wants to pay more than they should for their electricity use. If your electricity supplier has overcharged you, make a complaint using any of the sample templates below as a guide in writing a complaint letter.
Sample Complaint Letter for High Electricity Bill #1
Electricity Department Name
I am quite surprised to receive such a heavy electricity bill. Needless to say there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or our new meter is faulty.
I am quite disturbed how such an exaggerated amount in bill could have been reached. So I request you to have my meter checked and also get the meter readings confirmed. I shall be obliged to pay the bill till this dispute is settled if I am assured that the excess amount paid would be adjusted in my future bills.
I would be highly obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer.
Sample Complaint Letter for High Electricity Bill #2
To [the Complaints Manager]
Account Number: [Details]
I write in connection with the above account.
On [date] I received a bill for energy usage between [start date] and [end date] and I have been charged the sum of [state amount that has been charged].
[The energy consumption/ meter reading] stated on the bill is inaccurate because [give reasons for challenging the bill and provide any information that could help support your complaint eg what your quarterly or monthly consumption would ordinarily be or what the correct meter reading is].
I would request that you review this bill and send me a revised, accurate bill in its place along with confirmation [that your records have been amended accordingly/ of the sum that has been credited to my account].
I look forward to hearing from you within the next 14 days
Sample Complaint Letter for Overcharged Electricity Bill #3
Electricity Company name…
Electricity Company address…
Sub: Complaint about Heavy Electricity Bill Problem
I am writing a complaint in regards to the rising electricity bill. The electricity bill has been extremely high lately. I am a single mother/bachelor (your current status) with a few children and I cannot handle such high prices. (Show your actual problem and situation).
I would specifically like to know if there is any kind of issue with my electricity meter, as I have been using the same amount of electricity as other months, and yet my bill is extremely higher.
I know that I have not been using more electricity than before and I have not been using any power-consuming large electrical appliances. Therefore, I believe there is a problem with my electricity meter.
I ask that you send someone from (Electricity Company name) to come and inspect it as soon as possible so that I will not be overcharged again.
Contact no. and Signature
Sample Complaint Letter for Overcharged Electricity Bill #4
I am currently residing at [Address], which is having electricity connection bearing consumer no.[Number]. Today, I was shocked to receive the current electricity bill no.[Number] for an amount of [Amount]. My Monthly electricity bill amounts generally range between [amount] to [amount]. The bill for this month is almost four times the amount of my regular bills.
I investigated the matter from my side to find out the error and I noticed that the current bill is for 3 months, whereas I already paid my all the dues amount which is [Amount]. Also, I have checked my bill online and didn’t find any outstanding bill or amount.
Some useful Details are:
Account Number: ______________
Last payment: _____________
Current bill number: _____________________
Current outstanding Payment: _____________
Mobile number: ___________________
As you will notice there is clearly an error in it. I, therefore kindly request you to correct the current bill and issues a fresh bill for the current month.
I hope my complaint will be resolved as soon as possible.